» uk-netmarketing: faq

1. general information
   1. What is uknm?
   2. Other uknm resources
   3. How do I sponsor the list?

2. once you've joined the uknm list
   1. How many emails will I receive?
   2. Does it cost me?
   3. What if I experience problems using the list?
   4. Is the list moderated?
   5. Can I receive messages in digest mode?

3. posting to the uknm list
   1. How do I post to the list?
   2. What should I put in my posting?
   3. What should I put as the title?
   4. Can I send a file/attachment with my email?
   5. Why don't you allow html?
   6. Why didn't my post show up?

4. ending and changing subscriptions
   1. What if I change my email address?
   2. What if I want to unsubscribe?

a. general information

1. What is uknm?
   The uknm list is a discussion mailing list for new media types who have an interest in online marketing. Members of the list are largely UK-based. Although the focus is marketing, topics covered are varied and cover many aspects of the industry.

2. Other uknm resources
   There are several other useful bits and pieces on the Chinwag site aside from the list itself. The books page lists the latest good reads from marketing, to current online debates to general business.
   Go to the links page if you're after a list of rather useful links including new media press, marketing resources, research groups.

3. Sponsorship on the list
   The uknm list is open to sponsors. It's a great opportunity to reach a very specific audience. Interested? drop us an for more info.

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b. once you've joined the uknm list

1. How many emails will I receive?
   You will receive about 30 emails each day from the list if you are subscribed in individual email mode. If you are subscribed in digest mode, you will receive 1-3 mails each day.

2. Does it cost me?
   Nope, uknm will cost you nothing. All we ask is that you let us know if we can improve the list in any way. If you have any ideas, please contact us.

3. What if I experience problems using the list?
   Contact with problems, queries or suggestions or click on the help links to get more details on a specific topic.

4. Is the list moderated?
   The list is moderated which means that every uknm message is checked by a real-life-human-being before it is posted to subscribers. The list is moderated to make sure that only relevant emails get through to subscribers.

5. Can I receive messages in digest mode?
   Yes you can receive mails in digest mode. You can select this when you subscribe or if you are already a subscriber and wish to changed to digest mode, you can visit the digest page to make the change.

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c. posting to the list

1. How do I post to the list?
   It's easy to post to the list. Just write an email with your comment and send it to .

2. What should I put as the title?
   If you are starting a new thread of conversation, choose whatever you like. But if you're responding to a thread already on the go, it's best not to change the subject header as the header directs readers on the list to which conversation your email belongs to.

3. Can I send a file/attachment with my email?
   Please don't send attachments with your email! These take up a lot of room on the list so we have to remove them from postings. They also slow down the posting process so everyone benefits if they're avoided.

4. Why don't you allow html?
   html is verboten on the list because not everybody can read mail in an html format. Plus html mails are a lot longer than text mails and weigh heavier on the poor server. For more information on this subject, please visit the page entirely devoted to the subject.

5. Why didn't my post show up?
   There are several reasons why this may happen. Firstly, the server may be very busy or indulging in a crash - in which case, we're sorry and please be patient with us!

   Another reason could be that you sent the mail to the wrong address - double check your 'sent mail' and make sure you've sent it to

   You may have sent the mail with an attachment or as html (see above). Finally, we may have a query about your posting, in which case one of our gang will contact you to let you know why your posting didn't appear and to get the extra information.

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d. ending and changing subscriptions

1. What if I change my email address?
   You should unsubscribe your old address and subscribe with the new address using the subscribe form. See the next point if you're not sure how to unsubscribe.

2. What if I want to unsubscribe?
   Unsubscribing is easy to do. In every email you receive from the list there is link at the foot of the text - click on this to unsubscribe. Or you can send an email to . If all else fails, you can send a message to . But things shouldn't go that far.

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